Accessibility statement

This statement applies to content published on https://monitoruk.jisc.ac.uk. It does not apply to content on www.jisc.ac.uk (for example, www.jisc.ac.uk/open-access).

This website is run by Jisc. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without problems
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • Some heading elements are not consistent
  • We have issues with foreground text colour and the background colour
  • We have some issues with the level of description allowing users to understand the functionality
  • Many of the instructions do not reply on visualisations
  • We have some issues with navigational links, where the user should be able to skip past them to go to the main
  • We have some content issues

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact us:

  • email – help@jisc.ac.uk
  • call – 0300 3002212
  • Or speak to your account manager

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, use the ‘spotted an issue?’ button at the foot of every page, or contact help@jisc.ac.uk.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS)

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Jisc is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below non-accessible for the following reasons.

Non-compliance with the accessibility regulations

(1) Perceivable

Low contrast

  • Issue: A small number of elements have very low contrast of text and background combinations
  • Criterion: 1.4.1 (contrast – minimum), 1.4.1 Use of Color.
  • Expected fix date: Mar 2021

Skipped heading level, empty headings

  • Issue:
    • Some document headings need to be restructured
    • One heading element does not have any content
  • Criterion: 1.3.1 Info and Relationships
  • Expected fix date: Mar 2021

Fieldset missing legend

  • Issue: a higher level description/legend may necessary for the user to understand the function or purpose of some controls
  • Criterion: 1.3.1 Info and Relationships
  • Expected fix date: Mar 2021

Page responsiveness

  • Issue: Some page elements do not respond to page orientation changes
  • Criterion: 1.3.4 Orientation
  • Expected fix date: Jun 2021

Text enlargement usability, zoom usability

  • Issue: Some page elements do not respond to browser zoom settings
  • Criterion: 1.4.8 Visual Presentation
  • Expected fix date: Jun 2021

Issues with interactive tools

  • Issue: There is inadequate context with some interfaces – especially around listing pages and pagination controls
  • Criterion: 1.1.1 (non-text content)
  • Expected fix date: Jun 2021

(2) Operable

Keyboard navigation (Location), Tab order, Unexpected behaviour (Mouse)

  • Issue: On a small number of pages the tab index order is not sensible
  • Criterion: 2.1.1 Keyboard
  • Expected fix date: Mar 2021

Main content skip

  • Issue: The main content skip feature is not visible on the page (though it is encoded for screenreaders)
  • Criterion: 2.4.1 Bypass Blocks
  • Expected fix date: Mar 2021

Redundant title text

  • Issue: One section (publisher) does not have a meaningful page title
  • Criterion: 2.4.2 Page Titled
  • Expected fix date: Mar 2021

Empty links, redundant links

  • Issue: Some sections contain an empty or redundant links
  • Criterion: 2.4.4 Link Purpose (In Context)
  • Expected fix date: Mar 2021

Nearby image has the same alternative text

  • Issue: The same alternative text is used across some images (icons)
  • Criterion: 2.4.4 Link Purpose (In Context)
  • Expected fix date: Mar 2021

(3) Understandable

Missing/orphaned form labels

  • Issue: A small number of form controls are ‘orphaned’ and do not pass the ‘label click test’
  • Criterion: 3.3.2 Labels or Instructions
  • Expected fix date: Mar 2021

Disproportionate burden

Not applicable.

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to a sample of pages to test. We tested our sample using accessibility tools including Wave to test our sample.

What we’re doing to improve accessibility

Whenever new features are released, they must meet WCAG 2.1 AA. We’re also committed to working on the issues above.

This statement was prepared on 28 August 2021. It was last updated on 28 August 2021.

Content modified from the GOV.UK accessibility statement – used through the Open Government Licence v3.0.